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Fleet & Commercial Van Repair

Ram ProMaster Repair & Fleet Service in Lewisville, TX

The ProMaster earns its spot in a lot of fleets: front-wheel drive with a low, flat load floor (about 21 inches), a tight turning radius, square walls that make upfits easy, a roomy cab, and a lower purchase price than European rivals.

Like any van, it has a few known weak spots, and the right action plan keeps them in check. We know where they are and build your maintenance around them. Maintained right, the ProMaster is a solid, cost-effective workhorse for your fleet.

Veteran OwnedASE CertifiedServing DFW Fleets
Ram ProMaster cargo van

Common Ram ProMaster Problems We Fix

Oil cooler & oil filter housing leaks

The stock plastic housing cracks and warps, leaking oil and coolant down the back of the engine onto the transmission. It is often mistaken for a rear main seal. It is not if, it is when. We upgrade to a metal housing so it does not come back.

Transmission slipping & loss of reverse

In our experience the transmission is undersized for fleet loads, and we have replaced plenty of them. Regular service is what keeps them alive.

Engine wiring harness breaks

The sub-harness under the intake heat-cycles until the copper breaks inside, while the insulation still looks perfect. That causes misfires and hard-to-find electrical faults. We replace it with an updated harness kit.

Ignition misfires

Factory (OEM) spark plugs and coils make a real difference on this engine. Cheaper parts mean comebacks.

Safety Recall

Check your VIN: steering recall 26V621

NHTSA recall 26V621 covers about 265,500 2022-2026 ProMasters. Water can get into the power steering wiring and connectors, and the van can lose power steering assist without warning, so the steering suddenly goes heavy. Check your VINs at nhtsa.gov/recalls and get the recall done as soon as parts are available. We check recall status on every ProMaster we service.

Why Fleets Choose JP Auto

Know What Every Van Costs You

Most shops hand you an invoice. We hand you the numbers you need to run your fleet.

Our Biggest Fleet Feature

Custom Fleet Reporting

Reports built around your fleet, not a generic printout. See where the money goes and catch problem units early.

  • Cost per vehicle and total fleet spend
  • The KPIs that keep spending healthy
  • Spot the units costing you the most
  • Built to fit how you track your fleet
Fleet Cost ReportSample report
Fleet Spend$18,420
Avg / Unit$1,535
Units12
Van 104$3,210
Van 101$1,980
Van 109$1,540
Van 112$995

Sample data for illustration

Maintenance Plans Built Around Your Fleet

Service intervals set from your routes, loads, and mileage, not a generic schedule. Fewer breakdowns and less downtime.

Full CARFAX Service History

Every service we do on your ProMasters goes on record. Clean, documented history makes audits easier and helps resale value when it is time to cycle a van out.

Digital Inspections With Photos

See what we see before you approve anything. Every item is rated so you know what is urgent and what can wait.

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How We Keep ProMasters on the Road

  • Transmission service every 30,000 miles, our standard for fleet ProMasters
  • Upgrade the oil filter housing to metal before it fails
  • Factory plugs and coils only
  • Wiring harness and recall checks at every visit

Ram ProMaster FAQ

Is that leak my rear main seal?

Often it is not. On ProMasters the most common cause is the plastic oil cooler and filter housing leaking down the back of the engine. Get it inspected before paying for a rear main seal.

How often should a fleet ProMaster's transmission be serviced?

We service fleet ProMasters every 30,000 miles. It is cheap insurance against a transmission replacement.

Is my ProMaster part of the steering recall?

Recall 26V621 covers 2022-2026 models. Check your VIN at nhtsa.gov/recalls, or ask us to check it at your next visit.

Are ProMasters reliable?

Yes, when you stay on maintenance. Service them before they break and they are cost-effective work vans.

Josh Pipka, owner of JP Auto & Fleet Services

Josh's Top Ram ProMaster Tips

  1. Upgrade the oil filter housing to metal. The plastic one will leak eventually. Do it once and be done.
  2. Service the transmission every 30,000 miles. It is the single best way to avoid a replacement on a loaded fleet van.
  3. Use factory plugs and coils, and check your VIN for the steering recall today.
– Josh Pipka, Owner